Tens of thousands of sanatorium appointment follow-up letters have not been sent to GPs due to a mechanism complement issue.
Worcestershire Acute Hospitals NHS Trust pronounced it had a reserve of 22,000 letters, from 2011 to 2017 about studious appointments and care.
Some patients might not have perceived a follow-up caring they should have, a arch executive said.
Patients adversely influenced will be contacted by a trust.
Latest reaction, and some-more Worcestershire stories
A examination is also underneath way.
Worcestershire Royal Hospital; Kidderminster Hospital and Treatment Centre; and Alexandra Hospital, in Redditch, are all run by a trust.
The trust, that has been rated unsound given Dec 2015, was criticised progressing this week by a Care Quality Commission.
Its latest news found patients were being cared for in puncture dialect corridors as customary use and no “tangible improvements” had been done given an progressing investigation in November.
An initial examination into a letters blunder found 11,000 letters need no serve medical actions.
The concentration is now on a remaining letters, a matter said, that should be finished by September.
Chief executive Michelle McKay apologised that some letters within a trust’s government complement had not been processed properly.
“We bewail that this means some patients might not have perceived a follow-up caring they should have,” she said.
“We are operative closely with a primary caring colleagues and partner health organisations to urgently examination a particular cases of these patients and to ensure, where appropriate, patients accept a required follow-up caring quickly.”
She pronounced an exploration was underneath approach to know how this had happened.
“This is a critical emanate that we are operative tough to fast address.
“However, it is critical we encourage a internal communities that some-more than half a million patients are seen in a outpatient departments any year and a immeasurable infancy of these patients will have had a suitable letters sent to safeguard they accept a right follow-up care.”2017-08-12